Specializes in providing optimal Customer Service to Navicent Health patients and guarantors. Position duties include but are not limited to performing inbound/outbound communications with patients or their representatives for reimbursement of receivables to include investigative research, collection duties, documenting activities, establishing payment agreements, and ide

Review medical insurance claims for resolution and to obtain appropriate payment thru outlined processes. Resolve incoming inquiries, denials and correspondence from various entities to obtain appropriate resolution and payment in timely manner. Contact insurance carriers to research, compile and respond on open account balances to obtain appropriate payments. Required Qu